Privacy Policy for Labrador Rescue South Africa (LRSA)

1. What information do we collect?

We collect personal information that you voluntarily provide to us when:

• Filling out adoption or surrender forms

• Signing up for updates or newsletters

• Contacting us through our website or social media

This may include:

• Your name, address, email, and phone number

• Details about your home, lifestyle, and experience with dogs

• Information about the dog(s) you are surrendering

We may also collect non-personal information like:

• Browser type and device

• Pages viewed on our site

• Referral source (e.g. Google Search)

2. How do we use your information?

We use your information to:

• Match rescue dogs with the most suitable homes

• Contact you about your application or surrender form

• Improve our website and services

• Send updates if you’ve subscribed to our mailing list

We do not sell or rent your personal information to third parties.

3. Who do we share your information with?

We may share necessary information with trusted volunteers or foster carers strictly for the purpose of processing adoptions or surrenders. Everyone we work with is expected to keep your information confidential.

We may also use trusted third-party services to:

• Host our website (Wix)

• Send emails (e.g., Wix Email Marketing)

• Store data securely

These service providers are only allowed to use your information to help us operate our services and may not use it for their own purposes.

4. How do we store and protect your data?

Your information is stored securely through our website provider, Wix.com, which uses industry-standard security protocols. Only authorized individuals within LRSA have access to your data.

5. Your rights

You can request to:

• View the personal information we hold about you

• Correct or update your details

• Ask us to delete your data (unless we’re required to keep it for legal reasons)

To make a request, please contact us at info@labrescue.org.za.

6. Cookies

Our website uses cookies to improve your experience and gather basic visitor statistics. You can choose to disable cookies in your browser settings.

7. Changes to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.

8. POPIA (Protection of Personal Information Act)

In accordance with South Africa’s Protection of Personal Information Act (POPIA), we are committed to safeguarding your personal data.

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By submitting forms or interacting with this website, you consent to the collection, storage, and use of your information strictly for purposes related to dog rescue and rehoming.

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We will never sell or misuse your information. You have the right to access, correct, or request the deletion of your personal data at any time.

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If you have any concerns about how your data is being used, please contact us at: info@labrescue.org.za

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at: info@labrescue.org.za